15" iMac - USPS - broken neck screws

poorly packed iMac from electronixeast arrived with neck screws sheared, small screws laying loose and bits of black plastic grommets broken off the neck swivel area - box was suited more for a tower and the iMac had no supporting styro allowing the heavy base to bounce around and it seems to have taken quite an impact as the 2 sides of the chrome neck are not aligned on either axis